Analysis of International Mobile Roaming Services with Smart Call Assistant System in GSM Originating Call

Improving GSM call completion by call reestablishment

GSM call re-establishment service allows a mobile station to resume a call in which the radio link has been temporarily interrupted due to interference or bad signal (which is referred to as an interrupted call). This service increases end user satisfaction and network quality perception. In this paper, we propose analytic models to study the performance for call re-establishment service. Our s...

Reflections on the proposed regulation of international mobile roaming services

Evaluation of Real Call Set up Success Rate in Gsm

The Call Set up Success Rate is one of the most important Key performance Indicators (KPIs) used by all mobile operators. However there is no standard measurement possible for this parameter. Therefore the different operators can measure it differently. In this paper, a definition of a real Call Set up Success Rate, possibility of its implementation using the current technologies in GSM and dif...

Assessing Web services quality for call-by-call outsourcing

The process of decision making regarding the outsourcing of various tasks in an enterprise’s value chain involves consideration of a number of important economic trade offs. Outsourcing decisions in the past have typically been of a strategic nature involving long-term commitment. However, given the emerging technologies of Web services and the growing variety of service providers it seems feas...

sleep quality of call handlers employed in international call centers in national capital region of delhi, india

background: call center sector in india is a relatively new and fast growing industry driving employment and growth in modern india today. most international call centers in national capital region (ncr) of delhi operate at odd work hours corresponding to a time suitable for their international customers. the sleep quality of call handlers employed in these call centers is in jeopardy owing to ...